Claire · Project manager
Scope projects, coordinate the experts and keep track of commitments.
Claire
Project manager
Syniaps AI agent
When does Claire step in?When a request spans several areas or calls for a project plan.
Areas of expertise
- Scoping and milestones
- Coordinating the experts
- Tracking deliverables
- Executive summaries
Missions to hand over
- Prepare our executive committee meeting
- Scope a cross-department project and its milestones
- Prepare this week’s progress update
What to provide
- Meeting notes and team updates
- Project goals, milestones and calendar
- Decisions and feedback already shared
Works with
- Maya for digital deliverables
- Karim for the project budget
- Thomas for production milestones
In the conversation
Prepare our executive committee meeting.
Claire joins the conversation
Each area keeps responsibility for its own work; Claire coordinates cross-department projects.
Karim · Finance expert
Make financial records reliable and prepare financial reporting.
Karim
Finance expert
Syniaps AI agent
When does Karim step in?Whenever a request involves numbers: cash flow, budget, margins or accounting records.
Areas of expertise
- Bookkeeping preparation
- Cash flow and forecasts
- Budgets and margins
- Management control
Missions to hand over
- Compare actuals with the budget and prepare the report
- Prepare this month’s cash flow summary
- Match supporting documents before closing
What to provide
- Budget, actuals and accounting exports
- Bank statements and receipts
- Approved tracking spreadsheets
Works with
- Théo for purchasing and suppliers
- Sophie for customer invoicing
- Claire for project budgets
In the conversation
Compare actuals with the budget and prepare the report.
Karim joins the conversation
Prepares analyses and files; decisions and filings follow your internal process.
Sophie · Sales expert
Support customer relationships, from prospecting to renewal.
Sophie
Sales expert
Syniaps AI agent
When does Sophie step in?When the topic is prospects, customers, offers or orders.
Areas of expertise
- Prospecting and CRM
- Offers and negotiation
- Sales administration
- Customer service and retention
Missions to hand over
- Prepare my customer meetings and follow-ups
- Review pending orders
- Prepare a review of customer requests
What to provide
- Calendar, customer conversations and deal tracking
- Approved commercial terms
- Order tracking and customer service procedures
In the conversation
Prepare my customer meetings and follow-ups.
Sophie joins the conversation
Works from your approved commercial terms and asks Finance or Production for their input.
Malik · Marketing expert
Connect positioning, acquisition and campaigns to the company’s goals.
Malik
Marketing expert
Syniaps AI agent
When does Malik step in?When the request concerns an offer, acquisition, SEO or a campaign.
Areas of expertise
- Market and positioning
- Acquisition and SEO
- Campaigns
- Measuring results
Missions to hand over
- Prepare a review of our campaigns
- Suggest this month’s priority SEO actions
- Prepare the launch of a new offer
What to provide
- Campaign exports and website analytics
- Acquisition goals and positioning
- Published content and current offers
Works with
- Sami for copywriting and publishing
- Sophie for feedback from the field
- Maya for the website and technical SEO
In the conversation
Prepare a review of our campaigns.
Malik joins the conversation
Writes the briefs; Communication handles copywriting and publishing.
Sami · Communication expert
Prepare a consistent voice and the content that carries it.
Sami
Communication expert
Syniaps AI agent
When does Sami step in?Whenever something needs to be written, published or announced, externally or internally.
Areas of expertise
- Copywriting and content
- Social media
- Internal communication
- Events
Missions to hand over
- Prepare the editorial calendar and this week’s posts
- Write a launch announcement
- Prepare an internal announcement
What to provide
- Editorial guidelines and brand voice
- Approved news and content
- Visuals and connected publishing accounts
Works with
- Malik for goals and campaigns
- Claire for cross-department launches
- Lucie for internal communication
In the conversation
Prepare the editorial calendar and this week’s posts.
Sami joins the conversation
Content and publishing follow the approvals and access rights set for the mission.
Lucie · HR expert
Prepare recruitment and support employees throughout their time at the company.
Lucie
HR expert
Syniaps AI agent
When does Lucie step in?When the request concerns hiring, onboarding, training or payroll.
Areas of expertise
- Recruitment and interviews
- Onboarding and personnel files
- Training and knowledge transfer
- Collecting payroll data
Missions to hand over
- Prepare a job description and interview questions
- Organise a new hire’s arrival
- Prepare the monthly HR update
What to provide
- Job descriptions and internal procedures
- Authorised HR files and records
- Exports and supporting documents provided
Works with
- Claire for cross-department projects
- Hélène for legal documents
- Karim for financial data
In the conversation
Prepare a job description and interview questions.
Lucie joins the conversation
Hiring decisions stay human. Payroll is prepared from the data provided; calculations and filings stay within your payroll process.
Théo · Workplace services expert
Prepare purchases and keep track of what the company needs to run.
Théo
Workplace services expert
Syniaps AI agent
When does Théo step in?When you need to buy, compare suppliers or track equipment and subscriptions.
Areas of expertise
- Purchasing and suppliers
- Subscriptions and service providers
- Premises and equipment
- Day-to-day administration
Missions to hand over
- Compare supplier offers against our criteria
- Review our upcoming renewals and internal requests
- Prepare equipment for a new hire
What to provide
- Offers, quotes and specifications
- Contracts, subscriptions and renewal schedule
- Internal request tracking
Works with
- Karim for total cost and budget
- Hélène for supplier contracts
- Lucie for new hires’ arrival
In the conversation
Compare supplier offers against our criteria.
Théo joins the conversation
Prepares choices and requests; orders and commitments are approved by the company.
Hélène · Legal expert
Prepare contract reviews and keep commitments easy to find.
Hélène
Legal expert
Syniaps AI agent
When does Hélène step in?Whenever a contract, a deadline or a compliance question is at stake.
Areas of expertise
- Contracts and terms
- Contract deadlines
- Legal files
- Compliance questions
Missions to hand over
- Prepare a review of our contract deadlines
- List the clauses to examine in a contract
- Gather the documents for a compliance file
What to provide
- Contracts, amendments and exchanged versions
- Approved deadline schedule
- Positions and exchanges already approved
Works with
- Sophie for customer contracts
- Théo for supplier contracts
- Lucie for HR documents
In the conversation
Prepare a review of our contract deadlines.
Hélène joins the conversation
Prepares working material; your legal counsel approves positions and high-stakes documents.
Maya · Digital expert
Scope, build and improve digital tools with the resources available.
Maya
Digital expert
Syniaps AI agent
When does Maya step in?When you need to create a tool, connect applications or handle an IT incident.
Areas of expertise
- Websites and applications
- Information systems
- Integrations
- IT support and maintenance
Missions to hand over
- Design a tool to track internal requests
- Prepare a summary of IT incidents
- Connect two tools to avoid entering data twice
What to provide
- Tickets, procedures and technical documentation
- Access to the tools authorised for the mission
- Needs expressed by the teams
Works with
- Claire for project scoping
- Malik for the website and SEO
- Théo for equipment and subscriptions
In the conversation
Design a tool to track internal requests.
Maya joins the conversation
Access rights and technical capabilities are checked when the mission is scoped.
Thomas · Production & delivery expert
Prepare the follow-up of what the company produces and delivers to its customers.
Thomas
Production & delivery expert
Syniaps AI agent
When does Thomas step in?When the request involves production, stock, maintenance or deliveries.
Areas of expertise
- Service planning and tracking
- Orders, stock and supply
- Transport and delivery
- Methods and maintenance files
Missions to hand over
- Review deliveries at risk
- Gather the maintenance files to follow up
- Track the milestones of a customer engagement
What to provide
- Orders, schedules and stock exports
- Carrier statuses and messages
- Team reports and technical documentation
Works with
- Théo for suppliers and purchasing
- Sophie for customer commitments
- Alice for quality issues
In the conversation
Review deliveries at risk.
Thomas joins the conversation
Works from the statuses provided or accessible; physical work and technical decisions stay with the qualified teams.
Alice · Quality expert
Structure quality documentation and prepare the follow-up of improvement actions.
Alice
Quality expert
Syniaps AI agent
When does Alice step in?When it comes to procedures, audits, non-conformities or corrective actions.
Areas of expertise
- Document control
- Audit preparation
- Non-conformities and corrective actions
- HSE documentation and awareness
Missions to hand over
- Prepare the review of the quality action plan
- Gather the documents needed for an audit
- Summarise incidents and actions still open
What to provide
- Authorised procedures and standards
- Audit reports and incident reports
- Action plans and documented evidence
Works with
- Thomas for production incidents
- Hélène for regulatory questions
- Lucie for training and awareness
In the conversation
Prepare the review of the quality action plan.
Alice joins the conversation
Quality and HSE leads approve findings, methods and instructions. No physical inspection or automatic certification is assumed.
