CIO: framing uses and projects.
Maya relies on your documents, your tools and your guidelines to carry out the mission.
- Frame
- Business needs, Decision files
- Connect
- Sources and tools, Authorized scopes
- Supervise
- Approvals, Activity log
Define useful missions with their sources, their scope and their follow-up.
IT support: preparing the handling.
Maya relies on your documents, your tools and your guidelines to carry out the mission.
- Gather
- Exported tickets, Internal procedures
- Retrieve
- Documented cases, Sourced answers
- Report
- Incident summaries, Proposed actions
Use existing knowledge to prepare replies and incident reviews.
Technical teams: documenting and building.
Maya relies on your documents, your tools and your guidelines to carry out the mission.
- Document
- Guidelines, Meeting minutes
- Build
- Websites and apps, Changes to examine
- Track
- Recurring missions, Project reviews
Capture technical decisions and prepare deliverables within the approved scope.
Example: Prepare the summary of incidents and the follow-up actions.
- Sources
- Exported tickets, emails, procedures
- Result
- Sourced summary and proposed actions
- Missions followed
- Prepare the summary of incidents and the follow-up actions (every monday at 8 am) ; Frame the evolution of our application (one-off)
Maya prepares the deliverable from your sources and flags missing information. You review the result.